Filehemlockpath

Privacy Policy

Effective date: 1 January 2025

Data controller: Filehemlockpath Mining Review Co., Ltd., Office 11, 59 Sample-gil, Busanjin-gu, Busan 00000, South Korea. Contact: info@filehemlockpath.click

1. Data we collect

When you contact us or request services, we may collect:

  • Name and email address
  • Phone number if you provide it
  • Facility location and miner model details you include in messages
  • Service selection and scheduling preferences
  • Technical cookies as described in our Cookie Policy

We do not collect payment card data on this website.

2. How we use data

We use personal data to:

  • Respond to inquiries and provide quotes
  • Schedule and perform on-site services
  • Send service documentation and follow-up related to your request
  • Improve site security and basic usage understanding (if analytics cookies are accepted)

Processing is based on your consent (contact forms, optional cookies), contractual necessity (delivering requested services), and legitimate interests (operating and securing our business).

4. Retention

Inquiry records are retained up to three years after last contact unless a longer period is required for tax or dispute resolution. Service visit records may be retained seven years where required for business accounting. Cookie retention periods are listed in our Cookie Policy.

5. Sharing

We do not sell personal data. We may share information with:

  • Technicians and staff involved in your service
  • IT providers hosting email or website infrastructure under confidentiality obligations
  • Authorities when required by law

6. International transfers

Primary storage and processing occur in South Korea. If we use processors outside Korea, we implement appropriate safeguards consistent with applicable law.

7. Your rights

Under applicable Korean privacy law, you may request access, correction, deletion, or restriction of processing of your personal data, and withdraw consent where processing is consent-based. Contact info@filehemlockpath.click. You may lodge a complaint with the Personal Information Protection Commission (PIPC).

8. Security

We apply access controls, encrypted transport (HTTPS), and staff training appropriate to the sensitivity of operational contact data.

9. Children

Our services are directed at business operators. We do not knowingly collect data from children under 14.

10. Updates

We will post material changes on this page with an updated effective date.